Took my 6 year old on the alpine slide. I guess I was not fully aware how easy the sleds tip after some rushed instructions. We were having fun until we were almost to the bottom. We ended up flipping upside down, and skidding for quite a while. If we were provided with any type of glove,we would have been fine,but once I had to put my hand down to shield my son, all I could smell was burning flesh. I ended up with burns on my hands and legs almost down to the muscle(where my skin was oozing clear plasma). I admit, I was in control of the sled, and video taping(there is a sign in the front of the business with a father and son doing the same thing),so I was at fault for crashing. The part that bothered me about the alpine slide the most was that when we got off all bloody, and my son crying from pain,the employees just snatched the sled out of my hand and stacked it like nothing had happened. The same thing when we had to exit through the gift shop. Luckily we were within walking distance of our hotel where their front desk clerk immediately went and got us some 1st aid. Just a little compassion would have meant at least a couple more stars with my review.
They sold us tickets while it was slightly sprinkling outside. We got to the top and they said we could not slide because the light sprinkle. There was a very rude little boy running the slide and the girls at the bottom in the building who sold us the tickets were rude also. We were not told of the rain policy and they would only give rain checks. A rain check does not do any good to a tourist who will most likely never be in the area again. They refused to exchange the tickets for the rides that were still operable, and absolutely refused to give a refund. My son was very disappointed and I would not recommend and one do business with Such a shady company. So I basically paid $40 for a lane ride on a chair lift.
Very friendly staff. The Pinnacle tour was great! Crowds are smaller in the afternoon. Nathan and Brad were amazing tour guides. Very safe. Great new way to see my Rushmore! Pricing was very similar to other zip lines I've been on.
Disappointing on a busy day. My kids were on the adventure course for almost three hours, including the harness line and were only able to complete one beginner course. The courses got jambed up and they had to exit three different times. It just took all of the fun out for them. I mentioned this when we went back to purchase more tickets for the zip line and slide, did get an understaning staffer but that was all. Also, the harness line was chaotic and three different people worked on harnessing my 7yo daughter over almost 15 minutes because they kept getting distracted...slightly concerning from a safety perspective. I wound up checking both of my children's gear. Friendly staff, nice attraction but had we known that it was overwhelmed we would have visited a different day or not at all.
This took you basically to the same height as Mount Rushmore. Scary yet breathtaking at the same time. Tour guides for the zip line tour were phenomenal, and my kids had a blast. Was definitely worth the drive from Minnesota!:)
Rushmore Tramway is a US Point Of Interest based in Keystone, South Dakota. Rushmore Tramway is located at 203 Cemetery Rd, Keystone, SD 57751, USA.
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